Discover how Milligan Partners has been shaping the tolling and transportation industry for over a decade. Join Tyler Milligan as he shares insights on the company’s journey, their focus on innovation, customer service, and trust-building, and their vision for sustainable growth. Learn how Milligan Partners is navigating industry challenges and exploring global opportunities to create impactful solutions.

Joni and Amanda discuss the future of tolling, highlighting collaboration, cashless conversion for safety, and enhanced customer service. The Oklahoma Turnpike Authority (OTA) is improving self-service options, expanding bilingual IVR systems, and using AI for greater efficiency. Recognized for its hub-to-hub integration, the OTA promotes interoperability and seamless experiences across states. They also prioritize workforce growth through entry-level IT roles and professional development.

Nanette Harrell, Chief Technology and Delivery Officer at Emovis shares her journey from railroad transportation to tolling and the innovative steps she’s taking to lead the company through its transformation. With a focus on data-rich systems and customer-oriented solutions, Nanette discusses how Emovis is evolving and preparing for the future of mobility.

Jim Wilson, Senior Vice President at TransCore, is making a significant impact in the community through efforts like meal packing for those affected by Hurricane Ian. As we gear up for the IBTTA annual meeting, don’t miss the chance to learn how you can contribute to meaningful community initiatives and connect with fellow tolling professionals!

James Hofmann, IBTTA’s newly elected president for 2025, discusses innovation and customer experience in the tolling industry. James also highlights several ways tolling authorities can support drivers and his desire to leave the earth a better place for future generations.

Shannon Swank with Cogitative Consulting discusses innovating the RFP process to help #tolling agencies better address how their technologies serve clients, how 3rd party relationships have changed over time and the mindset shifts the industry needs to make to better serve its users.

‪IBTTA‬ executive director and CEO Pat Jones talks with Kalie and Alex on this episode of Toll Talk about his 23 years in tolling and how he got his start, his family growing, his inspiration, his legacy, the future of IBTTA’s #besafetogether campaign, and what the tolling community should be looking at ahead at the future of user-financed transportation!

Long-time industry professional and tolling consultant Randy Moore sits down with the Toll Talk hosts to discuss the recurring theme in the tolling industry, opportunities, and his experiences, and he explains his vantage point! Tolling and Transportation needs to change based on relationships and innovation.

In this episode, we get to meet David, hear about his family, and hear about the operational goals of Harris County Toll Road Authority, which have all come from a cohesive approach and forward-thinking agency! Recycling of toll booths, efficiencies in AI, and their very own patent!

Kalie and Alex have a great interview with the 2024 Leaders of the inspiring IBTTA Women In Tolling! During this, you hear about how the number of women in tolling has skyrocketed from ~150 to over ~500 just in the past five (5) years! Hear from Tawnya Freund, Snehal S. Ambare, Wanda Sneed, Lauren Hakos, Mary Sallach, and even Kalie! We hear firsthand accounts about making the most of a box of tomatoes that we are sometimes faced with, and that is how we can see great changes from unsuspecting moments in life!