Skip to content

Under the Gantry

Explore expert perspectives on the future of tolling, mobility, and transportation innovation — a blog powered by the Toll Talk Podcast.

4.1.2026

Driving the Future of Tolling: Inside IBTTA’s Vision with Mark Chung

What does the future of tolling look like? In this episode of Toll Talk, IBTTA CEO Mark Chung shares how collaboration, innovation, and emerging technologies are reshaping the global transportation landscape.
Mark Chung IBTTA CEO Toll Talk Podcast discussing the future of tolling and mobility innovation
Category filter
Open-road cashless tolling system with vehicles driving under a highway gantry at speed
Industry Insights
4.9.2026

Why “Cashless” Doesn’t Mean “Simple” in Tolling

Cashless tolling is often seen as seamless—but behind the scenes, it’s far more complex. From billing challenges to customer trust, here’s what’s really happening.
Mark Chung IBTTA CEO Toll Talk Podcast discussing the future of tolling and mobility innovation
Episode Insights
4.1.2026

Driving the Future of Tolling: Inside IBTTA’s Vision with Mark Chung

What does the future of tolling look like? In this episode of Toll Talk, IBTTA CEO Mark Chung shares how collaboration, innovation, and emerging technologies are reshaping the global transportation landscape.
Aerial highway scene showing multiple lanes of traffic and road infrastructure for U.S. transportation networks
Funding & Finance
3.25.2026

Four States Have Permanent RUC Programs. Forty More Are Watching. Here’s What the Gap Tells Us.

As traditional fuel tax revenues continue to fall short due to rising vehicle fuel efficiency and the rapid adoption of electric vehicles, states are increasingly examining alternative ways to fund roads and br...
Keith Wilson of CSG discussing customer trust in messaging on the Toll Talk podcast
Episode Insights
3.18.2026

Why Customers Don’t Trust Your Messages (and How to Fix It)

Customers are overwhelmed with messages—and trust is declining. In this episode of Toll Talk, Keith Wilson of CSG shares how relevant, clear, and trusted communication can rebuild trust and drive action.
Highway electronic toll gantry with license plate cameras capturing vehicles for automatic toll collection
Funding & Finance
3.11.2026

The $2.24 Billion Problem: Why Tolling’s Revenue Leakage Crisis Is Getting Worse Before It Gets Better

While all‑electronic tolling (AET) has transformed how highways collect tolls, it has created a hidden $2.24 billion annual challenge for U.S. toll authorities: revenue leakage. Even as more roads move away fro...
Overhead all-electronic tolling gantry on a highway capturing vehicles with cameras and sensors for cashless toll collection
Funding & Finance
3.4.2026

The Atlantic City Expressway Just Went All-Electronic. Here’s Why That Conversion Story Is Playing Out Across the Country Right Now.

The Atlantic City Expressway’s shift to all-electronic tolling isn’t just a regional upgrade—it’s part of a nationwide transformation in how toll roads operate. By replacing traditional toll booths with overhea...

FAQ

Browse our most frequently asked questions below to get the answers you need. For our full list of FAQs, check out our FAQ page:

What is tolling, and why is it important?

Tolling is the collection of fees for the use of roads, bridges, tunnels, or highways. These fees fund infrastructure maintenance, improvements, and expansion, helping ensure safer, more efficient transportation networks.

What are the main types of tolling systems?

Common tolling systems include:

  • Manual/Cash tolling: Drivers pay at a toll booth.

  • Electronic toll collection (ETC): Uses transponders or tags for automatic payments.

  • Video tolling/License plate recognition: Captures license plates and bills drivers electronically.

  • Dynamic or congestion pricing: Adjusts toll rates based on traffic levels.

How is technology changing the tolling industry?

Innovations like AI-powered analytics, mobile payment apps, and smart highway infrastructure are streamlining operations, reducing congestion, improving safety, and enhancing the customer experience.

Get the latest episodes in your mailbox

Follow the Toll Talk Podcast