What does the future of tolling look like? In this episode of Toll Talk, IBTTA CEO Mark Chung shares how collaboration, innovation, and emerging technologies are reshaping the global transportation landscape.
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Customers are overwhelmed with messages—and trust is declining. In this episode of Toll Talk, Keith Wilson of CSG shares how relevant, clear, and trusted communication can rebuild trust and drive action.
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In this episode of Toll Talk, Kevin Bennick of SWC Group explains how smarter lost revenue strategies — including proactive outreach, multi-tiered collections, and AI-enhanced customer service — help tolling agencies strengthen recovery efforts without increasing toll rates.
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The latest Toll Talk Podcast episode dives into toll customer experience, operations, and technology innovations. Learn key insights to enhance traveler satisfaction and agency efficiency.
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