The future of the tolling industry depends on investing in its next generation of leaders. In this episode of Toll Talk Podcast, Carley McClintock and Sophia Currier discuss how the IBTTA Young Professionals Council (YPC) is creating opportunities for career growth, networking, mentorship, and leadership development across the transportation industry.
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The American transportation landscape is facing a legislative shift that will redefine how we fund, build, and maintain our national infrastructure for generations to come. Following intense bipartisan negotiations, the House Transportation and Infrastructure Committee has given its overwhelming approval to the BUILD America 250 Act.
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How are artificial intelligence, connected vehicles, and smarter infrastructure reshaping transportation? In Episode 46 of the Toll Talk Podcast, Saida Williams of Indra shares insights into the future of tolling, industry innovation, and the technologies already changing how we travel.
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What does great leadership look like in today’s transportation industry? In this special Juneteenth episode of Toll Talk Podcast, leaders from Illinois Tollway, AtkinsRéalis, LJA Engineering, and the Port Authority of New York & New Jersey discuss mentorship, representation, and how intentional leadership creates stronger infrastructure, stronger teams, and stronger communities.
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Manhattan’s historic Central Business District Tolling Program is officially live, hitting commuters with an initial $9 peak-period toll. But behind the political headlines lies a massive operational and technological experiment. From the high-stakes data-sharing dance between the MTA and Port Authority to deploy “crossing credits,” to the mixed success of shifting heavy freight traffic via overnight discounts, and the deployment of advanced Edge AI to crush license plate fraud—New York is writing the definitive playbook for the future of urban road pricing. Here are the critical operational triumphs and roadblocks emerging from the grid.
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As all-electronic toll corridors expand nationwide, toll authorities face a quiet revenue threat: customers are “ghosting” traditional SMS text alerts and emails at an alarming rate. Trapped in an inbox filled with spam and shipping scams, drivers routinely delete real toll bills out of fear of fraud. The solution? Rich Communication Services (RCS). By delivering verified business profiles, brand authentication, and fluid mobile wallet payments directly inside native texting threads, tech-focused toll agencies are rebuilding consumer trust and cutting revenue leakage without resorting to heavy collections enforcement.
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The classic image of a Traffic Management Center operator staring blankly at a massive wall of video monitors is officially history. In mid-2026, tolling authorities are deploying advanced AI video analytics to convert traditional passive control rooms into highly proactive hubs. By analyzing vehicle trajectories in real time, these deep learning computer vision frameworks spot lane-blocking crashes within 15 seconds, erect digital shields over vulnerable roadside work zones, and automatically resolve billing errors from obscured plates at cashless gantries. Discover how AI and human intelligence are pairing up to optimize highway mobility and stop revenue leakage.
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As tolling becomes increasingly digital, payment experiences are becoming just as important as the roads themselves. Inspired by insights from Luis Guzman of CSG on Toll Talk Podcast, this article explores how AI, embedded payments, digital wallets, and strategic partnerships are shaping the future of mobility.
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The first episode of Toll Talk’s Real Talk – Industry Leaders Roundtable mini-series explores how in-vehicle payments, open technology standards, and customer-first innovation are shaping the future of tolling. Hear insights from North Carolina Turnpike Authority leaders JJ Eden and Manish Chare on what’s next for connected mobility.
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In this episode of Toll Talk, IBTTA President and Richmond Metropolitan Transportation Authority CEO Joy Taylor Dean shares her vision for the future of tolling, workforce development, innovation, and building public trust in transportation.
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